Facilitating Effective Meetings (11:607:388)

Fall 2018 Syllabus

Credit Hours



Great Meetings! Great Results! Dee Kelsey, Pan Plumb, Hanson Park Press, 2004 (fifth printing 2011)

Course Description

Ineffective meetings translate into lost time and opportunity which can result in reduced motivation and erode the leader's credibility. Through effective facilitation skills, leaders establish a sense of common purpose, enhance collegiality and move the agenda forward. This course will cover the key concepts of meeting management and effective facilitation skills for presenting content, dealing with challenging participants and unpopular topics. This is an online course using Canvas.

Required Readings

Each week will have required readings. These readings will be the basis for the course assignments, so it is essential that you complete all readings.

Course Learning Objectives

As a result of this course, you will:

  • Structure the appropriate communications & learning environment for an effective meeting.
  • Apply appropriate group management and facilitation skills as meeting leader.
  • Hone communication skills for developing dialogue, presenting information, maintaining balanced participation and facilitating consensus.

Basis for Grading

Each student will be assessed according to the following criteria: quality and effort of work, timeliness in completing assignments, and class participation.

  1. Threaded Discussions, 200 points (50 points per discussion)
  2. Week 4 Assignment, 300 points
  3. Week 6 Assignment, 300 points
  4. Quizzes, 200 points (50 points per quiz)

Each assignment has assigned point values. Accumulation of points will result in the following grade ranges for this course:

A= 900–1000 points
B+ = 875–899 points
B = 800–874 points
C+ = 775–799 points
C = 700–774 points
D = 600–699 points
F = 599 and below

Academic Integrity

As an academic community dedicated to the creation, dissemination, and application of knowledge, Rutgers University is committed to fostering an intellectual and ethical environment based on the principles of academic integrity. Academic integrity is essential to the success of the University's educational and research missions, and violations of academic integrity constitute serious offenses against the entire academic community. This academic integrity policy is designed to guide students as they prepare assignments, take examinations, and perform the work necessary to complete their degree requirements.

Students are required to adhere to the professional standards outlined in the Rutgers University policies on academic integrity, which are available Policy on Academic Integrity and at Academic Integrity at Rutgers.

Student With Disabilities

Rutgers University welcomes students with disabilities into all of the University's educational programs. In order to receive consideration for reasonable accommodations, a student with a disability must contact the appropriate disability services office at the campus where you are officially enrolled, participate in an intake interview, and provide documentation: ods.rutgers.edu/students/documentation-guidelines. If the documentation supports your request for reasonable accommodations, your campus's disability services office will provide you with a Letter of Accommodations. Please share this letter with your instructors and discuss the accommodations with them as early in your courses as possible. To begin this process, please complete the Registration form on the ODS web site at: ods.rutgers.edu/students/registration-form.

Class Attendance and Participation Policy

Due to the nature of this online course, attendance will not be taken in the traditional sense; however, each student is expected to participate in all of the online activities throughout this course. Students are expected to log in and complete the online assignments. Attendance in the online sessions in determined by thorough, thoughtful and relevant contributions made in the weekly assignments including threaded discussions, assignment papers and quizzes as outlined in the Course Outline below. It is expected that students will contribute an original response, as well as reply to at least two peer responses, as they are assigned.

Students are responsible for completion of all assigned readings, materials discussed and assignments on or before the assigned due date.

The rubric used for grading discussions is below:

Online Discussion Rubric
Criteria Ratings Pts
Full Marks No Marks
Student comments add significantly to the discussion by sharing other resources, personal experiences, examples, etc. 12.5 pts. 0.0 pts. 12.5 pts.
Student substantiates comments with reasoning and source citation from teh course textbook or other relevant resources. 12.5 pts. 0.0 pts. 12.5 pts.
Discussion comments thoroughly address the question and are written in an insightful and analytical manner. 12.5 pts. 0.0 pts. 12.5 pts.
Student includes own resoponse, as well as reply to at least two peers. 12.5 pts. 0.0 pts. 12.5 pts.
Total Points: 50.0


Quizzes will be administered online and will be available to take from 8 a.m. on Fridays to 11 p.m. on Sundays. Students will have 10 minutes to complete the quizzes which consist of multiple choice and true/false questions.

Course Outline

Week 1: Tuesday, 1/16 - Sunday, 1/21
The Key to a Great Meeting & Knowing Your Group

  1. Read Chapters 1 & 2
  2. View Powerpoint
  3. Threaded Discussion #1 - Introductions
  4. Practice Quiz

Week 2: Monday, 1/22 - Sunday, 1/28
Getting a Good Start

  1. Read Chapter 3
  2. Threaded Discussion 2a: Describe positive meeting experiences
  3. Threaded Discussion 2b: Describe negative meeting experiences
  4. Online Quiz # 1, Chapters 1–3

Week 3: Monday, 1/29 - Sunday, 2/4
Designing a Great Meeting & Understanding Process

  1. Read Chapters 4&5
  2. View Week 3 PowerPoint
  3. Threaded Discussion #3
  4. Online Quiz #2, Chapters 4&5

Week 4: Monday, 2/5 - Sunday, 2/11
Choosing the Right Tool & Maximizing Your Group's Potential

  1. Read Chapters 6&7
  2. Week 4 Assignment - Video project

Week 5: Monday, 2/12 - Sunday, 2/18
Promoting Positive Communication

  1. Read Chapter 8
  2. View Week 5 PowerPoint
  3. Online Quiz #3, Chapter 8
  4. Week 4 Assignment due

Week 6: Monday, 2/19 - Sunday, 2/25
Managing Conflict in Groups and Interventions

  1. Read Chapters 9&10
  2. Week 6 Assignment - Conflict Paper
  3. Quiz #4

Week 7: Monday, 2/26 - Tuesday, 3/6
Integrating Graphics

  1. Read Chapter 11
  2. Participate in Threaded Discussion #4